
Articles & Resources
KNOWLEDGE
EBW Global has become one of the most trusted names in Emotional Intelligence assessments, tools and programmes. Explore our articles today.
5 Leadership Blind Spots Shaping 2025
Leadership in 2025 isn’t about innovation or progress—it’s about survival. Economic instability, workforce disengagement, and AI disruption are hitting hard, and too many leaders are stumbling over the same old pitfalls. In a nutshell, these are the five critical challenges leaders are facing (and often failing to address)
Those who fail to step up will soon find themselves irrelevant in a landscape that no longer tolerates outdated leadership.
Toxic Bosses Exposed: The 7 Emotional Behaviours That Hold Leaders Back
Toxic leadership damages morale, productivity, and mental well-being. If you’re working for a difficult boss, it’s essential to recognise the signs of toxicity and take control where you can.
In this article, we break down the seven key emotional behaviours of toxic bosses and how Business EQ assessments can help you assess, manage, and improve workplace dynamics - whether for yourself or your organisation.
Could Santa Claus Be the Leader We All Need in 2025? 🎅
Sure, he’s the jolly guy delivering presents and spreading cheer, but have you ever considered that Santa Claus might also be a leadership guru?
Beyond the sleigh bells and reindeer, Santa’s mastery of emotional intelligence at work (Business EQ) could make him the ultimate role model for leaders everywhere.
Imagine running an organisation that delivers millions of gifts in 24 hours without a meltdown.
How would you do that? What kind of leader would you need to be?
Let’s take a fun dive into how we know at EBW Global that Santa uses his Business EQ to ensure his success and why research suggests his leadership style is worth more than just cookies and milk.
Dark Empathic Leadership | Emotional Intelligent Leaders Who Cause Poor Performance
Some leaders wield empathy as a powerful tool - but not always for the right reasons. Research shows that "dark empathic" leaders use their emotional intelligence to manipulate rather than genuinely connect, subtly impacting team trust, performance, and culture. Discover the psychology behind these leaders and gain actionable insights for HR and L&D professionals.
Proven ROI? Is there a Business Case for Investing in Emotional Intelligence?
Convincing senior leaders and budget holders to invest in EQ initiatives can often be a challenge. Despite clear evidence, many still see EQ as a “soft skill” without measurable returns, focusing instead on short-term results.
What are arguments and the evidence for focusing on Emotional Intelligence at work.
Boost Your Career as a People Specialist with EBW Certification
One of the biggest challenges facing organisations is attracting, recruiting, rewarding and retaining talent. It takes tremendous time and effort to build great teams - and that’s why organisations often bring in external experts to help to alleviate this perennial problem.
How Business Emotional Intelligence Assessments Enhance Global Leadership
In an era of globalisation, the ability to bridge cultural gaps is a vital skill for effective leadership. Emotional Intelligence assessments, particularly those developed by EBW Global, are instrumental in enhancing leadership capabilities across diverse cultures.
What's your Leadership style?
Leaders and managers around the world are finding their ability to use their Emotional Intelligence in their daily lives is having a profound effect on the success of their teams and businesses.
Independent HR, L&D, People and Coaching Professionals are key to creating brilliant workplaces
One of the biggest challenges facing organisations is attracting, recruiting, rewarding and retaining talent. It takes tremendous time and effort to build great teams - and that’s why organisations often bring in external experts to help to alleviate this perennial problem.
Leaders: This is the best way to motivate your teams!
Research from Canada using 101 teams suggests that motivating your team is all about ensuing you have the basic building blocks for a team - have a shared and agreed understanding of the work that needs to be accomplished.
Emotional Intelligence interventions lead to zero reoffending in prisoners
In this article, we look at how Mobile Team Challenge Ltd (MTC) an EBW Certified Partner successfully used insights from the EBW Emotional Intelligence assessment tools to prevent reoffending in prisoners.
Improving diversity by developing Emotional Intelligence in female leaders
We look at how Springboard Consultancy used Emotional Intelligence in a management development programme for senior women at the Home Office, resulting in improvements in the participants’ ability to recognise and manage their emotions and behaviours at work and better performance.
Emotional and behavioural drivers of entrepreneurial failure
Research supported by EBW Global Psychologists predicts 6 critical failure points that entrepreneurs are susceptible to and how specific emotional behaviours and bias combinations can be predictive of how founders will most likely fail.
Using Business EQ in an Executive MBA to develop leadership skills
See how Zurich University of Applied Sciences is successfully using Business Emotional Intelligence in the Leadership Development component of their International Executive MBA programme.
Hy-phen uses Business EQ for volume recruitment at Steria
Recruitment firm Hy-phen successfully used the EBW’s Business EQ assessment and recruitment report as a key part of their volume recruitment campaigns for Steria for 3 years running.
Investing in Doctors’ Emotional Intelligence improves performance
How the NHS South East region developed the Emotional Intelligence of Doctors & Doctor’s Appraisers to improve performance, self-awareness and motivation using Business EQ.
How the Home Office improved their fast track development scheme with Business Emotional Intelligence
We look at how the Home Office improved their fast track development scheme using Business Emotional Intelligence. Fast track development schemes can be a great way to nurture and develop talent within an organisation when they are executed well.

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